​

Meharry Health Network (MHN)
Effective Date: 04/2025
Last Updated: 04/2025

​

1. Introduction

At Meharry Health Network (MHN) ("MHN," "we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect personal and health-related information through our website www.mymeharryhealthnetwork.com digital tools, and services. As a healthcare organization, we are committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable federal and state privacy laws.

By using our website or services, you acknowledge that you have read and agree to the terms of this Privacy Policy.

 

2. Scope

 

This Privacy Policy applies to:

• Visitors of our public website

• Individuals interacting with MHN services digitally

• Patients, providers, and partners who engage with MHN electronically

For detailed information on how we use and protect Protected Health Information (PHI), please refer to our Notice of Privacy Practices, which outlines our responsibilities under HIPAA.

 

3. Information We Collect

 

a. Personal Information

We may collect personal information directly from you, such as:

• Name

• Address

• Phone number

• Email address

• Date of birth

• Insurance provider

• Health provider or clinic affiliation

• Any other information you voluntarily provide

 

b. Protected Health Information (PHI)

As a healthcare organization, we may collect PHI, including but not limited to:

• Medical history

• Diagnoses and treatments

• Laboratory and test results

• Prescription information

• Insurance and billing data

• Appointment history

 

All PHI is handled in accordance with HIPAA, and only as necessary for treatment, payment, and healthcare operations or as otherwise permitted or required by law.

 

c. Technical and Usage Information

 

We may automatically collect:

• IP address

• Browser type and device data

• Pages visited and time spent

• Referral URLs

• Cookies or other tracking technologies (non-PHI)

 

4. How We Use Your Information

 

We may use your information for purposes including:

• Providing coordinated healthcare and support services

• Scheduling and managing appointments

• Responding to inquiries or support requests

• Processing billing and insurance claims

• Internal reporting, analytics, and quality improvement

• Communicating updates, health education, and service information (with your consent)

• Ensuring compliance with legal and regulatory requirements

 

We only use PHI as permitted under HIPAA and will not use or disclose it for marketing or other purposes without proper authorization.

 

5. Sharing and Disclosure of Information

 

MHN may share personal and health information with:

• Authorized Providers involved in your care

• Insurance Companies and healthcare payors

• Business Associates under HIPAA-compliant contracts (e.g., IT vendors, billing services)

• Government and Regulatory Authorities as required by law

• Emergency Personnel in the case of urgent threats to health and safety

• With Your Authorization, for purposes beyond treatment, payment, and operations

 

We do not sell or rent your personal or health information.

 

6. HIPAA Compliance and Data Protection

 

We maintain administrative, technical, and physical safeguards designed to:

• Ensure the confidentiality, integrity, and availability of PHI

• Protect against unauthorized access, use, or disclosure

• Secure data both in transit and at rest

• Train staff and providers on privacy best practices and HIPAA compliance

• Regularly review and audit systems and practices for vulnerabilities

 

7. Cookies and Website Tracking

MHN uses cookies and other tracking technologies to enhance user experience and analyze site usage. These cookies do not access or store PHI. You can manage your cookie settings through your browser preferences.

 

8. Your Rights

 

As a patient or data subject, you may have the right to:

• Request access to or copies of your medical records

• Request corrections to your records

• Receive an accounting of disclosures of your PHI

• Request limits on how we use or share your information

• Request confidential communications by alternative means or locations

• File a complaint with MHN or with the U.S. Department of Health and Human Services (HHS)

To exercise your rights, please contact us using the information in section 11.

 

9. Data Retention

 

We retain personal and health information in compliance with applicable federal and state regulations, industry standards, and contractual obligations.

 

10. Third-Party Links

 

Our website may include links to third-party websites. MHN is not responsible for the content, privacy policies, or practices of third parties. We encourage you to review their privacy policies before providing information.

 

11. Contact Information

 

If you have questions about this Privacy Policy, your privacy rights, or need assistance, please contact:

 

Meharry Health Network (MHN)
1005 Dr. D.B. Todd Jr. Boulevard

Nashville, TN 37208-3599

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

​

​

​